Privacy Policy

Last updated: October 30, 2025

This privacy policy describes how TechNuCom Inc. collects, uses, stores, discloses, and protects personal information in accordance with Act 25 (An Act to modernize legislative provisions as regards the protection of personal information).


1. Privacy Officer

The person designated by TechNuCom to ensure compliance with Act 25 is:

Chantal Paquin
Vice President, Finance and Administration
Privacy Officer responsible for the protection of personal information (Privacy Officer)

  • By email: chantal [@] technucom . com
  • By mail:
    Chantal Paquin
    Vice President, Finance and Administration
    305 Bellechasse Street, Suite 403
    Montreal, Quebec H2S 1W9


If you have any questions about this policy or how to exercise your rights, please contact her.

 

2. Personal information collected

We may collect personal information in the following cases:

  • when you fill out our contact form on the website (name, email address, message, or any other information voluntarily provided);
  • when you use the website, through cookies and similar


This information is collected solely for the purpose of:

  • respond to your contact or information requests;
  • ensure the proper functioning, performance, and security of the website;
  • analyze website traffic (in aggregate and anonymous form, where applicable).

 

3. Consent

By using our contact form or browsing our site, you consent to the collection and use of your information in accordance with this policy. You may withdraw your consent at any time, subject to legal or contractual obligations, by contacting our privacy officer.

 

4. Cookies and analytics tools

Our site uses cookies that are necessary for its operation and, in some cases, analytical or performance cookies. These files are used in particular to:

  • store your language preferences;
  • measure site traffic;
  • improve the user experience.


You can configure your browser to block cookies, delete existing cookies, or be notified when they are used. If you refuse cookies, certain features of the site may be limited.

 

5. Communication with third parties

TechNuCom does not sell, rent, or disclose your personal information to third parties, except:

  • to service providers essential to the operation of the site (hosting, security)
  • if required by law or by a competent


These providers are contractually bound to respect confidentiality and protect the personal information they process.

Use of Pipedrive:

TechNuCom uses the Pipedrive platform to manage and track communications received through the contact form. The information provided is stored in Pipedrive, a secure tool that complies with Law 25 and the GDPR. For more information: Privacy Notice | Pipedrive

 

6. Retention and security

Personal information is retained for as long as necessary to fulfill the purposes for which it was collected and then securely deleted. We use physical, administrative, and technological security measures to protect your information from unauthorized access, use, or disclosure.

 

7. Your rights

In accordance with Bill 25, you have the following rights:

  • access to your personal information held by TechNuCom;
  • correction of inaccurate or incomplete information;
  • withdrawal of consent to the collection or use;
  • cessation of the dissemination of personal information concerning


All requests must be addressed to the person identified in section 1.

 

8. Privacy Incidents

TechNuCom maintains a record of privacy incidents and has implemented an assessment and notification procedure. In the event of an incident posing a serious risk of harm, we will notify the Commission d’accès à l’information (Québec’s Access to Information Commission) and the individuals concerned in accordance with Act 25.

 

9. Policy Updates

This policy may be amended to reflect changes in our practices or legal requirements. The date of the last update will always appear at the top of the document.

 

10. Contact

If you have any questions about this policy or the protection of your personal information, please contact:

Chantal Paquin Privacy Officer
By email: chantal [@] technucom . com
By mail:
Chantal Paquin
Vice President, Finance and Administration
305 Bellechasse Street, Suite 403
Montreal, Quebec H2S 1W9